Switching Telco and Keeping Your Number in Malaysia 2026: The RM25 Cap, the SMS That Kills Most Requests, and What a Contract Costs to Leave
Moving your number to another telco (MNP, or port-in) is governed by MCMC rules dating from 2008: only the new telco may charge, never more than RM25, and a consumer port must finish within 5 business days. Most telcos now say it is free and takes about 48 hours. What actually blocks people is an unpaid or unbilled amount, a device contract, a mismatched IC, or missing the port-out SMS reply. Here is the checklist, the exit-fee formulas and the port-in rebates still running.
