8 Best Maid & Domestic Helper Agencies in Johor Bahru (JB) 2026
Lifestyle

8 Best Maid & Domestic Helper Agencies in Johor Bahru (JB) 2026

From a 1982-founded group's Taman Molek branch to a Permas Mall agency incorporated in 2012, here are eight Johor Bahru and Skudai maid agencies, what each lists, and the Immigration rules that decide whether you can hire.

Marcus Wong13 August 20268 min readUpdated 5 Nov 2026

Johor Bahru households usually want an agency they can walk into, not one whose support team sits in Petaling Jaya or Cheras. All eight here list a JB or Skudai office on their own website, and we re-read those sites on 5 November 2026.

Read the cards for what each agency actually offers, then the rules below them. Immigration's income and need tests decide whether you can hire at all, so check those before paying a deposit.

What's on this list

  • Mount Austin: Power One, Tazia
  • Taman Molek: Kawasama, AP Regis
  • Taman Pelangi: Princeton
  • Skudai: AP Pyramid, Morningstar
  • Permas Jaya: Lonestar

The order follows area and is not a ranking. Only AP Regis prints a price on the pages we read, and that RM15,000 is the same figure as Immigration's maximum for an Indonesian helper. We did not confirm licence numbers: the JTKSM register did not respond when we tried on 5 November, so ask each agency for its certificate. This is a companion to our nationwide guide and covers a different set of agencies.

*Cover image: AP Regis Maid Agency, training session at its centre (official website).*

1
Agensi Pekerjaan Power One Sdn Bhd — Mount Austin

Agensi Pekerjaan Power One Sdn Bhd — Mount Austin

97-02, Jalan Mutiara Emas 2A, Taman Mount Austin (07-350 4888). Lists helpers from Indonesia, the Philippines, Myanmar, India and Sri Lanka, the widest spread here, though Myanmar is not on Immigration's approved list. Offers one-on-one online interviews and helps with passport and permit renewal. Open Monday to Friday 8.30am-5.30pm and Saturday 9am-12pm. It claims 20 years of service; its current company number dates from 2022, so ask how long this entity has held its licence.

Agensi Pekerjaan Power One Sdn Bhd (official website)

2
Kawasama — Johor Branch (Taman Molek)

Kawasama — Johor Branch (Taman Molek)

16, Jalan Molek 1/5B, Taman Molek (07-364 6746, 012-248 9036). The Kawasama group dates from 1982; the Johor business trades as Agensi Pekerjaan Kawasama (J) Sdn Bhd, a company number from 2024. Recruits from Indonesia, the Philippines and Cambodia, with interviews by video or in person, and handles transfers, renewals and FOMEMA. Open Monday to Friday 9.30am-5pm; closed weekends and public holidays.

Kawasama Maid Agency (official website)

3
Agensi Pekerjaan Princeton Sdn Bhd — Taman Pelangi

Agensi Pekerjaan Princeton Sdn Bhd — Taman Pelangi

1A, Jalan Kuning 2, Taman Pelangi (07-334 6666). Its JB page says it has served Johor Bahru since 1996 and highlights Filipino and Indonesian helpers; the site title also names Cambodian maids. The service list covers JTK approval, embassy endorsement, FWCMS applications, levy payment, FOMEMA, insurance, renewals, check-out memos and transfers. No price or guarantee length is printed. The site footer gives a Petaling Jaya contact address.

Agensi Pekerjaan Princeton Sdn Bhd (official website)

4
AP Regis Maid Agency — Taman Molek

AP Regis Maid Agency — Taman Molek

11-02, Jalan Molek 3/20, Taman Molek (07-554 3883, 012-203 3692). The only one here printing a price: full agency cost RM15,000, covering arrival paperwork, more than 300 hours of training, FOMEMA and the work permit, with a 180-day after-sales guarantee and arrival quoted at 2.5 months. Places Filipino and Indonesian helpers and says it runs its own training centre in Indonesia. Open weekdays 9am-6pm; weekends by appointment.

AP Regis Maid Agency (official website)

5
Tazia Maid Agency — Austin JB Branch

Tazia Maid Agency — Austin JB Branch

113-1 Jalan Mutiara Emas 2A, Taman Mount Austin (07-288 1855, 017-637 1699). A branch of Agensi Pekerjaan Tazia, incorporated in January 1994 and headquartered in Puchong, with other branches in Kepong, Cheras, Batu Pahat and Melaka. It lists helpers from Indonesia, the Philippines and Cambodia and says it has more than 30 employees across the group. No price is printed.

Tazia Maid Agency (official website)

6
Agensi Pekerjaan Pyramid Sdn Bhd — Skudai

Agensi Pekerjaan Pyramid Sdn Bhd — Skudai

26B, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, Skudai (07-665 1222). In Johor since 2011, placing Filipino and Indonesian helpers and renewing maid permits and passports. It also handles DP10 permits, but those are for expatriate professionals, not helpers. Open Monday to Friday 9am-6pm and Saturday 9am-1pm. A practical stop for Iskandar Puteri households. Sister company: Agensi Pekerjaan Impian Jaya in Taman Impian Emas.

Agensi Pekerjaan Pyramid Sdn Bhd (official website)

7
Agensi Pekerjaan Morningstar Sdn Bhd — Skudai

Agensi Pekerjaan Morningstar Sdn Bhd — Skudai

33A, Jalan Mutiara 1/9, Taman Mutiara Mas, Skudai (011-2186 7833). Full-time, stay-in placements only: the site says hourly maid and cleaning services are not available, so look elsewhere for part-time help. Includes 24 months of free counselling, plus departure assistance and salary remittance for helpers in the Johor area. Its company number dates from 2024, and no price is printed.

Agensi Pekerjaan Morningstar Sdn Bhd (official listing image)

8
Agensi Pekerjaan Lonestar Sdn Bhd — Permas Jaya

Agensi Pekerjaan Lonestar Sdn Bhd — Permas Jaya

Block B, 01-19, Permas Mall, Permas Jaya (07-380 5123; Mandarin 018-663 4261; Tamil 019-716 9797). Incorporated in August 2012, it sources mainly from Indonesia, the Philippines and Sri Lanka and interviews shortlisted helpers online. It advertises up to 6 months of warranty, terms applied. The early bird promotion on its homepage is dated August 2024, so do not count on it.

Agensi Pekerjaan Lonestar Sdn Bhd (official listing image)

JB Maid Agencies at a Glance

AgencyAreaHelpers listedPublished terms
Power OneMount AustinIndonesia, Philippines, Myanmar, India, Sri LankaNo price; open Sat 9am-12pm
Kawasama (JB)Taman MolekIndonesia, Philippines, CambodiaNo price; closed weekends
PrincetonTaman PelangiIndonesia, Philippines; site title adds CambodiaNo price or guarantee length
AP RegisTaman MolekIndonesia, PhilippinesRM15,000; 180-day guarantee
Tazia (Austin)Mount AustinIndonesia, Philippines, CambodiaNo price
AP PyramidSkudaiIndonesia, PhilippinesNo price; open Sat 9am-1pm
MorningstarSkudaiStay-in foreign helpers; no hourly serviceNo price; 24 months free counselling
LonestarPermas JayaIndonesia, Philippines, Sri LankaNo price; up to 6-month warranty

Check you qualify before paying a deposit

These come from the Immigration Department's Foreign Domestic Helper page, read on 5 November 2026.

  • Need. The employer and spouse should have children under 15, or parents who are ill. Income alone does not qualify you.
  • Income by source country. RM7,000 a month for Indonesia. RM5,000 for the Philippines, Sri Lanka and India. RM3,000 for Thailand, Cambodia, Laos and Vietnam.
  • More than one helper. A family is eligible for one. A second needs income above RM10,000, a third above RM15,000, and a fourth or more needs the Director General's approval.
  • The helper. She must be female and aged 21 to 45, from Indonesia, Thailand, Cambodia, the Philippines, Sri Lanka, India, Vietnam, Laos or Nepal. Myanmar is not on that list, although Power One's homepage names it, so ask how a Myanmar placement would be approved.
  • Religion and duties. Muslim employers may hire only Muslim helpers. Car washing is excluded from a helper's duties.

What it costs in 2026

For an Indonesian helper, Immigration sets a maximum of RM15,000 through an appointed Malaysia Recruitment Agency and a minimum wage of RM1,500 a month. The personal bond is RM250 for Indonesia, Thailand and Cambodia, RM750 for the Philippines, Sri Lanka and India, and RM1,500 for Laos and Vietnam.

Worked example (Indonesian helper, first year): RM15,000 + 12 × RM1,500 in wages + RM250 bond = RM33,250. That is before the levy, insurance and any medical treatment, which Immigration makes the employer's responsibility. Immigration's page mentions the levy on renewals but prints no amount, so get it in writing from the agency.

AP Regis says "Full agency cost only RM15,000", covering arrival paperwork, more than 300 hours of training, FOMEMA and the work permit. That line does not split by nationality, so ask whether a Filipino helper costs the same. The cap sits on the Indonesian route only, and the page sets no RM figure for other countries.

The Indonesian route has its own rules

  • Agency only. Other applications can be filed by the employer or a registered agency, but Indonesian applications must go through a Malaysia Recruitment Agency and an Indonesian placement agency.
  • Embassy endorsement. The Indonesian Embassy must endorse the employment contract.
  • Household limit. A single household of up to six people, with the helper employed as housekeeper and family cook, child caretaker or elderly caretaker.
  • Replacement. The page allows a replacement within 3 months if she did not perform her duties and 6 months if she absconded.
  • Transfers. Since 16 August 2022 applications go through the Visa With Reference route, and the page says Indonesians who entered after 15 August 2022 are not eligible to be employed as helpers. Ask how she entered before agreeing to a transfer.
  • The agreement is being replaced. Bernama reported on 7 October 2026 that the current Malaysia-Indonesia agreement expires in April 2027 and a new one is at the final stage. No terms were published, so ask your agency what happens to your quote if the cap changes.

After she arrives

  • Within 1 month: a medical at a FOMEMA clinic and the PLKS sticker from the state Immigration office.
  • Every month: pay her by the last week of the month at the latest, and keep payroll records.
  • Before renewal: apply to extend within the 3 months before the pass expires, after she passes the medical.
  • If she goes missing: you must report it to Immigration.

How to choose between these eight

  • Pick by where you live. Mount Austin and Molek (Power One, Tazia, Kawasama, AP Regis) suit central JB and Tebrau. Skudai (AP Pyramid, Morningstar) suits Iskandar Puteri. Lonestar at Permas Mall suits Permas Jaya, Masai and Pasir Gudang.
  • Pick by nationality. Indian or Sri Lankan helper: Power One. Sri Lankan also: Lonestar. Cambodian: Kawasama or Tazia.
  • Pick by your schedule. Power One opens Saturday 9am to 12pm and AP Pyramid Saturday 9am to 1pm. Kawasama closes on weekends and public holidays. AP Regis takes weekends by appointment.
  • Compare guarantees in writing. AP Regis states 180 days and Lonestar up to six months with terms applied. Ask what triggers a replacement and whether any fee is refunded.
  • Check the licence category. A maid agency needs Licence B or C, because Licence A covers local job seekers only. Ask for the certificate and hold any Indonesian quote against RM15,000.

What we left out

AP Fomas Maid has a JB-focused website, but we could not confirm a street address from a second source. AP Together / FJ Manpower had too little verifiable detail. We also left out JB branches of brands in our nationwide guide, including Top Quick and DG Maid Agency.

Frequently Asked Questions

Should I use a JB-based agency instead of a KL agency if I live in Johor Bahru?

Not strictly, but a local office helps. You can sign paperwork and raise problems in person, and Immigration applications go to the state office for your address. Choose by area: Mount Austin and Molek for central JB, Skudai for Iskandar Puteri, Permas Mall for Permas Jaya and Masai.

Are these agencies licensed to place foreign domestic helpers?

They must be, and a maid agency needs JTKSM Licence B or C because Licence A covers local job seekers only. Several show or mention a licence on their sites, but we could not check any of the eight against the JTKSM register on 5 November 2026 because it did not respond. Ask for the current certificate and check its category and expiry before paying a deposit.

What's the difference between a new placement and a "transfer maid" in JB?

A new placement recruits a helper from her home country, with embassy processing, training and airfare. A transfer maid is already in Malaysia, so it is generally faster, but she cannot change employers without Immigration's permission. For an Indonesian helper, also ask how she entered: Immigration says those who entered after 15 August 2022 are not eligible to be employed as helpers.

How long does it usually take to get a maid placed through a JB agency?

AP Regis quotes 2.5 months from booking with an asterisk, and it is the only one of the eight we saw printing a timeline. Treat that as an estimate. A new overseas placement takes longer than a transfer because of embassy and Immigration steps, so ask for a case-specific estimate in writing.

How much does it cost to hire a maid in Johor Bahru?

For an Indonesian helper, about RM33,250 in the first year: up to RM15,000 agency cost, RM18,000 in wages at the RM1,500 minimum, and a RM250 bond, before levy and insurance. AP Regis is the only agency here printing a price, RM15,000. The other seven quote case by case, so ask each for a written breakdown by nationality.

What do I need to qualify to hire a foreign maid in Malaysia?

Immigration says the employer and spouse should have children under 15 or parents who are ill. Income must reach RM7,000 a month for an Indonesian helper; RM5,000 for a Filipino, Sri Lankan or Indian helper; or RM3,000 for a Cambodian, Thai, Vietnamese or Laotian helper. A second helper needs income above RM10,000. Confirm this before paying a deposit.

Will the RM15,000 cap on Indonesian maids change?

It might, but nothing has been announced. Immigration's page still showed RM15,000 on 5 November 2026. Bernama reported on 7 October 2026 that the current agreement expires in April 2027 and a new one is at the final stage, with some issues unresolved. If your application could run close to that date, ask the agency in writing whether your price is fixed.

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#johor bahru#maid agency#domestic helper#jb#iskandar malaysia

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